To meet the growing needs of “always-connected” consumers, we've built a digitally-activated, assisted selling platform, delivering expertly-crafted brand education and experience. Our platform features unique solutions including conversational commerce via “virtual” advisors (live chat, video chat, automated chat), livestream selling events, augmented reality experiences, demo videos and more, to enable real-time engagements between shoppers and brands/retailers at omnichannel points of purchase.
Designed to replicate a 1:1 assisted selling experience, we create and deliver targeted, high-quality content to drive product discovery and education at crucial points of purchase decision, leading consumers to add products right to their shopping carts. Our custom videos feature highly trained, camera-ready sales ambassadors interacting with products and delivering key messages in an engaging, informational way – from highlighting ingredients to demonstrating product usage to creating recipes.
As consumer behaviors evolve, live streaming engagement continues to grow. Brands can leverage this real-time, digital trend with their target consumers across an array of experience types, from beauty tutorials to recipe creation. Our digital experts bring solution-based experiences to life on digital platforms like social media and websites where consumers are spending their time.
As a leader in product sampling, we offer a variety of platforms and tactics to drive trial in-store, near-store, and at shoppers’ homes, all designed to increase purchase conversion. We operate the only national network of online grocery pickup sampling programs, partner with eCommerce retailers to distribute samples in their orders and operate a proprietary lifestyle venue sampling network including gyms, spas, hotels, resorts, airport lounges, doctor offices, elder care, colleges, and more.